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  1. Willport Trust
  2. Frequently Asked Questions

Frequently Asked Questions

Sending and Receiving Gifts

  • Is it possible to see the history of transactions for each gift card?
  • Can I update the balance of a gift card after I use it?
  • How can I check the balance of my gift cards?
  • What does it mean by active and redeemed in the Gift Vault?
  • Where can I find the Gift Vault in the app?
  • How do I remove an item from my cart?
See all 7 articles

Registration and My Account

  • My account says it is “Locked”. How do I unlock it?
  • I am unable to register because WILLPORT says my email or phone number is already registered. 

WILLpay and WILLPORTmoney

  • What is WILLpay?
  • Are there any hidden charges associated with WILLpay?
  • How do non-WILLPORT users receive money sent using WILLPORT?
  • Can you use WILLPORT to send money to anyone? 
  • How do I transfer money to my bank account same day?
  • Can you send money to anyone within the United States? 

About WILLPORT

  • Which mobile operating systems is WILLPORT compatible with?
  • Is WILLPORT safe?
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